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THE DIGITAL LITERACY STANDARD

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Online learning has moved to the forefront of academia as institutes of higher learning worldwide have been compelled to move their classroom courses to the virtual space with little preparation. But in the wake of the pandemic, many questions remain unanswered: Can an online course deliver the same quality as a live classroom experience? Can an institution retain its unique cultural values in the process? How can an online course foster a meaningful form of community-building? What are the “must-have” requisites for moving classroom courses and programs into an online space? How does a shift to digital learning affect instructional methods, student-faculty engagement, and accreditation concerns?
 

These and many other questions make this handbook an invaluable resource for educators & administrators.
Edited by Drs.
Kjell Rudestam, Judith Schoenholtz-Read, and Monique Snowden, this volume captures the experience of leading educators and professionals in online learning—both at traditional campuses and virtual organizations. Drawing upon the research literature, first-hand experiences, and case studies, the authors argue that online learning will become integral to the future of higher education.

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Digital Literacy & Mentorship Communication
in Workforce Upscaling

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This chapter by MA's CEO explored the need to master digital literacy competence & mentorship communication, presenting a framework for transforming knowledge transfer in the 21st century.

Here are the
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10 takeaways:
 

  1. Digital Literacy Competence: Achieving comprehensive digital communication proficiency is essential. It involves mastering various digital tools and technologies crucial for modern workforce readiness & education.
     
  2. Mentorship Communication Mindset: The 'glue' of knowledge transfer, this mindset emphasizes the human touch in learning, fostering motivation, validation, and caring relationships. It is critical for developing future leaders.
     

  3. Centers of Excellence (CoE) & Digital Repositories: Building purposeful infrastructure with strategic policies for CoEs and digital repositories can enhance knowledge management & retention, supporting a culture of continuous learning and innovation.
     

  4. Strategic Policy & Planning: Aligning digital literacy initiatives with strategic policy and planning ensures sustainable development. It includes adhering to governance, policy, and risk management frameworks aligned with UN goals & compliance standards.
     

  5. Workforce Retention & Upskilling: Digital literacy and mentorship communication contribute to workforce retention by enhancing life skills and overall happiness. Continuous learning and development are crucial for maintaining a competitive edge.
     

  6. Blended Learning & Digital Transformation: The shift towards integrated and digital learning environments is emphasized. Combining online and in-person learning forums ensures comprehensive and inclusive education, catering to diverse learning needs.
     

  7. Mentorship Beyond the Classroom: Personalized and customized pedagogy extends beyond traditional classroom boundaries, leveraging digital tools for mentorship and coaching. This approach reduces redundancy and enhances the quality of education.
     

  8. Digital Commentary Grading Project (DCGP): Innovative strategies like screencast recordings for feedback can significantly reduce faculty workload while providing personalized feedback to students, enhancing their learning experience.
     

  9. Adapting to New Learning Models: The pandemic highlighted the necessity of digital communication and learning. Embracing these changes and integrating digital literacy into educational practices is imperative for long-term success.
     

  10. Leadership & Consulting in L&D: Effective leadership and consulting in digital literacy & mentorship communication involve guiding institutions through strategic planning, policy formulation, and compliance with global standards, fostering a culture of innovation & continuous improvement.
     

Key Terms:
Digital Literacy, Artificial Intelligence, Mentorship, Operation Model, Center of Excellence (CoE), Leadership, Consulting, Workforce Upscaling, UN Compliance, Governance, Policy, Risk Management.

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